Get involved
Talk is change
We believe the best way of improving our services is to work closely with tenants - listening and responding to your feedback. Your views are important to us and every voice matters.
We have a range of involvement opportunities for tenants and leaseholders. Some are paid, some are voluntary, and all are designed to fit around your life. You don’t need any previous knowledge - just your voice, your ideas, and your lived experience.
We’re able to offer training, provide transport and equipment, and cover your expenses for the activities you do for Berneslai Homes.
Our dedicated customer engagement team support a wide range of events and activities. Watch our monthly video roundup to see we’ve been working on recently together with tenants.
Different ways to have your say
You can get involved with Berneslai Homes in person, in your community, or online from the comfort of your own home.
Involved tenants and leaseholders help to:
Influence policies, procedures, and improvements to services.
Test, monitor, and give feedback on whether we’re delivering against the promises we make.
Scrutinise our services to make sure we’re meeting all our obligations as a landlord, as set out in the Social Housing Regulatory framework.
Improve homes, neighbourhoods, and communities.
Join our Board or Customer Services Committee to help run our company.
If you’d like to get in touch with the team to find out more or share your feedback, please use the buttons below. We’d love to hear from you!
We're recruiting!
We worked with Tpas, the tenant engagement experts, to review our tenant voice offer and create more opportunities for you to have your say on things that matter to you.
We have a range of exciting involvement opportunities open to all current Berneslai Homes tenants or leaseholders. Roles vary in time commitment and subject matter, so there’s something for everyone. It’s all part of our promise to listen to tenants, work together to identify improvements, and continue to provide high quality services to you.
Watch our video to hear more about the different opportunities. If you're ready to apply, please use the button below.
The difference made by tenants
Thanks to everyone who gives their time to help improve our services - your feedback makes a positive difference in your community, and we regularly share updates here.
Below you can click to read our quarterly reports, year-end report, and TVP and TIP meeting round ups.
Click here to watch previous editions of our monthly video round ups on YouTube.
Quarterly newsletters
Resident Insight and Engagement Strategy
Our Resident Insight and Engagement Strategy sets out a how we’ll strengthen the tenant voice in Barnsley. As well as the routine involvement opportunities, each year we agree a plan of how customers can get involved in the improvements or changes we’re making to our service.
Involved tenant profile
We review our involved tenant profile each quarter. We want to hear from as many different voices as possible, and encourage participation from under represented groups.
What's on
Find out what's happening in your local community and across Barnsley!
